NIAMH COX

Abu Dhabi, U.A,E | LinkedIn | 058-193-4499 | ux.niamhcox@gmail.com


ABOUT ME

I am a digital marketer with a deep appreciation for and professional qualification in UX design.

Currently based in Abu Dhabi, I have had the privilege of residing in the UAE for the past five years. My diverse background includes roles in no-code web development, UX designer, digital marketing, and even customer-centric roles such as cabin crew with Emirates Airline. My mission is to design for digital harmony, where accessibility and usability are key to success.

Skills: UX Research | Wireframing | Prototyping  | UI Design | Digital Marketing | PR | Digital Art | Portrait Artist


EDUCATION

Professional Diploma in UX Design Graduation Date: February 2022

UX Institute of Design Dublin, Ireland

Postgraduate Diploma in Digital Marketing (Honors 2.1) Graduation Date: February 2018

Fitzwilliam Institute  Dublin, Ireland

BA in Creative and Cultural Industries (Honors 2.1) Graduation Date: May 2016

Dublin Institute of Technology   Dublin, Ireland

WORK EXPERIENCE


Jump Agency   - Remote

Product Design March 2022 – Present

  • Created a visually appealing and user-friendly website for various clients using the WIX platform.

  • Developed a clear understanding of the client’s brand identity and translated it into the website design.

  • Trained clients on how to manage and update content on their website, empowering them to take control of their online presence.


ExamRevision.ie     Dublin, Ireland

UX Volunteer - Website Redesign March 2022 – Present

  • Conducted user research and user interviews to pinpoint problems users were faced with. 

  • Collaborated with a senior designer to gain further knowledge and receive feedback. 

  • Created a prototype and communicated with stakeholders and a web developer to bring the prototype live.

  • Increased site conversion by 40% within 4 months of the website going live.

  • Improved user experience rating of the website from 7.2 to 9.3

  • Currently developing interior pages to improve paying customer experience.

Emirates Airline     Dubai, U.A.E 

Cabin Crew   February 2019 – June 2023

  • Promoted to work in Emirates Business Class. 

  • Provided an exceptional level of customer service while always ensuring the passengers comfort and safety.

  • Be able to work in a multicultural environment, with a constant changing team, with long and variable hours.


Teneo PSG     Dublin, Ireland

Public Relations Executive   September – December 2018 

  • Planned and executed campaigns for brands such as Samsung, Toyota and Durex.

  • Wrote press releases and liaised with the targeted media.

  • Involved with all stages of campaigns from brainstorm to research, source quotes and products to campaign final reports and presentations. 


Budget Travel Dublin, Ireland

Digital Marketing Content Writer   June – September 2018

  • Wrote content for BudgetTravel.ie. This included describing hotels in detail and the surrounding attractions in a compelling and intriguing manner.

  • Created ad copy and organic posts for Budget Travel and Escapes2 social media channels. 

  • Conducted weekly reports on the email newsletters campaigns.


CKSK Dublin, Ireland

Digital Marketing Executive February – May 2018

  • Conducted market research and assisted with creating briefs and presentations for global clients such as CoorsLight. Sol, Heineken and KBC.

  • Managed content management systems and the creation of social media calendars.

  • Implemented Google Tag Manager on a new website and conducted reports using Google Analytics to help guide client spend. 

NIAMH COX

Abu Dhabi, U.A,E | LinkedIn | 058-193-4499 | ux.niamhcox@gmail.com


ABOUT ME

As an Irish UX designer based in the UAE, I bring a unique blend of customer-focused expertise and creative flair to the table. 

My years as a business class cabin crew member have honed my skills to handle any situation with grace and empathy. Focused now on my creative digital career path, I am passionate about utilising my skills to improve the lives of others through design. 

Skills: UX Research | Wireframing | Prototyping  | UI Design | Digital Marketing | PR | Digital Art | Portrait Artist


EDUCATION

Professional Diploma in UX Design Graduation Date: February 2022

UX Institute of Design Dublin, Ireland

(Credit-rated by Glasgow University) 

Postgraduate Diploma in Digital Marketing (Honors 2.1) Graduation Date: February 2018

Fitzwilliam Institute  Dublin, Ireland

BA in Creative and Cultural Industries (Honors 2.1) Graduation Date: May 2016

Dublin Institute of Technology   Dublin, Ireland

WORK EXPERIENCE

Jump Group   - Remote

Product Design March 2022 – Present

  • Created a visually appealing and user-friendly website for various clients using the WIX platform.

  • Developed a clear understanding of the client’s brand identity and translated it into the website design.

  • Trained clients on how to manage and update content on their website, empowering them to take control of their online presence.



ExamRevision.ie     Dublin, Ireland

UX Volunteer - Website Redesign March 2022 – Present

  • Conducted user research and user interviews to pinpoint problems users were faced with. 

  • Collaborated with a senior designer to gain further knowledge and receive feedback. 

  • Created a prototype and communicated with stakeholders and a web developer to bring the prototype live.

  • Increased site conversion by 40% within 4 months of the website going live.

  • Improved user experience rating of the website from 7.2 to 9.3

  • Currently developing interior pages to improve paying customer experience.



Emirates Airline     Dubai, U.A.E 

Cabin Crew   February 2019 – June 2023

  • Promoted to work in Emirates Business Class. 

  • Provided an exceptional level of customer service while always ensuring the passengers comfort and safety.

  • Be able to work in a multicultural environment, with a constant changing team, with long and variable hours.



Teneo PSG     Dublin, Ireland

Public Relations Executive   September – December 2018 

  • Planned and executed campaigns for brands such as Samsung, Toyota and Durex.

  • Wrote press releases and liaised with the targeted media.

  • Involved with all stages of campaigns from brainstorm to research, source quotes and products to campaign final reports and presentations. 



Budget Travel Dublin, Ireland

Digital Marketing Content Writer   June – September 2018

  • Wrote content for BudgetTravel.ie. This included describing hotels in detail and the surrounding attractions in a compelling and intriguing manner.

  • Created ad copy and organic posts for Budget Travel and Escapes2 social media channels. 

  • Conducted weekly reports on the email newsletters campaigns.



CKSK Dublin, Ireland

Digital Marketing Executive February – May 2018

  • Conducted market research and assisted with creating briefs and presentations for global clients such as CoorsLight. Sol, Heineken and KBC.

  • Managed content management systems and the creation of social media calendars.

  • Implemented Google Tag Manager on a new website and conducted reports using Google Analytics to help guide client spend. 

NIAMH COX

Abu Dhabi, U.A,E | LinkedIn | 058-193-4499 | ux.niamhcox@gmail.com


ABOUT ME

As an Irish UX designer based in the UAE, I bring a unique blend of customer-focused expertise and creative flair to the table. 

My years as a business class cabin crew member have honed my skills to handle any situation with grace and empathy. Focused now on my creative digital career path, I am passionate about utilising my skills to improve the lives of others through design. 

Skills: UX Research | Wireframing | Prototyping  | UI Design | Digital Marketing | PR | Digital Art | Portrait Artist


EDUCATION

Professional Diploma in UX Design Graduation Date: February 2022

UX Institute of Design Dublin, Ireland

(Credit-rated by Glasgow University) 

Postgraduate Diploma in Digital Marketing (Honors 2.1) Graduation Date: February 2018

Fitzwilliam Institute  Dublin, Ireland

BA in Creative and Cultural Industries (Honors 2.1) Graduation Date: May 2016

Dublin Institute of Technology   Dublin, Ireland

WORK EXPERIENCE

Jump Group   - Remote

Product Design March 2022 – Present

  • Created a visually appealing and user-friendly website for various clients using the WIX platform.

  • Developed a clear understanding of the client’s brand identity and translated it into the website design.

  • Trained clients on how to manage and update content on their website, empowering them to take control of their online presence.



ExamRevision.ie     Dublin, Ireland

UX Volunteer - Website Redesign March 2022 – Present

  • Conducted user research and user interviews to pinpoint problems users were faced with. 

  • Collaborated with a senior designer to gain further knowledge and receive feedback. 

  • Created a prototype and communicated with stakeholders and a web developer to bring the prototype live.

  • Increased site conversion by 40% within 4 months of the website going live.

  • Improved user experience rating of the website from 7.2 to 9.3

  • Currently developing interior pages to improve paying customer experience.



Emirates Airline     Dubai, U.A.E 

Cabin Crew   February 2019 – June 2023

  • Promoted to work in Emirates Business Class. 

  • Provided an exceptional level of customer service while always ensuring the passengers comfort and safety.

  • Be able to work in a multicultural environment, with a constant changing team, with long and variable hours.



Teneo PSG     Dublin, Ireland

Public Relations Executive   September – December 2018 

  • Planned and executed campaigns for brands such as Samsung, Toyota and Durex.

  • Wrote press releases and liaised with the targeted media.

  • Involved with all stages of campaigns from brainstorm to research, source quotes and products to campaign final reports and presentations. 



Budget Travel Dublin, Ireland

Digital Marketing Content Writer   June – September 2018

  • Wrote content for BudgetTravel.ie. This included describing hotels in detail and the surrounding attractions in a compelling and intriguing manner.

  • Created ad copy and organic posts for Budget Travel and Escapes2 social media channels. 

  • Conducted weekly reports on the email newsletters campaigns.



CKSK Dublin, Ireland

Digital Marketing Executive February – May 2018

  • Conducted market research and assisted with creating briefs and presentations for global clients such as CoorsLight. Sol, Heineken and KBC.

  • Managed content management systems and the creation of social media calendars.

  • Implemented Google Tag Manager on a new website and conducted reports using Google Analytics to help guide client spend. 

Profile pic

Want to work together?

Want to work together?

Feel free to reach out at

Feel free to reach out at

© 2023 Niamh

© 2023 Niamh

© 2023 Niamh